Last updated November 11, 2026
Privacy policy
Refined K9 Training, LLC ("Refined K9", "we") runs refinedk9training.com. This page explains what happens to the details you send us.
What we collect
When you use the form on our contact page, we receive what you type: your name, phone number, and, if you add them, your email address, your dog's details, the program you're interested in and your message. We also note the page you sent it from.
Like most websites, our hosting provider keeps short-lived technical logs (such as IP address, browser type and the pages requested) to run the site and protect it from abuse.
How we use it
- To reply to your message and talk with you about training for your dog.
- To send you a copy of your message, if you gave us your email address.
- To keep the site secure, for example by blocking repeated automated submissions.
We don't sell or rent your information, and we don't add you to a mailing list or send you marketing text messages.
Who it's shared with
Only the services needed to run the site and deliver your message:
- Vercel, which hosts the website.
- Mailgun, which delivers the contact form email to Laura and the copy to you.
- Google, which provides the maps shown on some pages.
Links to Instagram, Google, Amazon and our Cognito client forms take you to those sites, which have their own privacy policies.
Cookies and tracking
This site doesn't use analytics or advertising cookies. The embedded Google maps may set their own cookies when they load. If we add analytics or advertising tools in the future, we will update this page first.
How long we keep it
Messages are kept in our email for as long as we need them to help you and to keep records of our client relationships. You can ask us to delete them at any time.
Your choices
You can ask to see, correct or delete the information you sent us. Send Laura a message through the contact page and we'll take care of it.
Children
This site is meant for adults. We don't knowingly collect information from children under 13.
Changes
If this policy changes, we'll post the new version here with a new "last updated" date.
